Production time
• Ready to ship items: 1–3 business days from your order to dispatch
• Helmets: 2–6 weeks
• Full set costumes: 4–8 weeks from the moment of receiving the sizes
We will notify you by email about every stage of the production process.
Worldwide Shipping
• Delivery: 10–25 business days to the USA, Canada, and Europe
• Shipping cost depends on your country and is calculated at checkout
• Free shipping on costumes to the USA
• Once your order is shipped, we will send you an email with a tracking number
• Hand-delivered by a courier
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
Tracking
Once your order has been shipped, we'll send you an email with a tracking number. You can track your package on the DHL website: click the link by selecting the tracking number in the email or in your profile on our website.
Please allow 24 to 48 hours from the time you received the shipping notification for the tracking information to update in the carrier’s system.
Having trouble? If your order hasn’t updated after 48 hours, please contact our support team ([email protected]) with your order number for assistance.
Shipping insurance
Optional paid shipping insurance can be added on the product page or in the cart. It covers cases where a parcel is lost or a helmet/costume arrives broken. In covered cases, we can replace the item at no additional product cost.
Ways of payment
We accept payment via cards Visa, MasterCard, also PayPal (available upon request via chat), Apple Pay, Google Pay
Application to register a company
Received for filing in Electronic Format on the: 26/09/2021
XADTBFH6
Company Name in full: THE WREATH CO LIMITED
Company Type: Private company limited by shares
Situation of Registered Office: England and Wales Proposed Registered
Office Address: 201C SWAN ROAD FELTHAM ENGLAND TW13 6RQ
Sic Codes: 46180
+442034883915 [email protected]